Once you place your order, please allow 1- 3 business days for your order to process for shipment. As soon as your order ships, you will receive a tracking link that contains your order’s up-to-date location status. Your tracking link can also be fou
If your tracking number shows as delivered but you didn't receive it, we kindly recommend waiting for 1-2 business days for the order and if you don't get it by then, please contact us at [email protected] to start a replacement order.
If your order has already been shipped, unfortunately, we're unable to make changes. However, if it hasn't been shipped yet, we'd be more than happy to help you modify it! Please feel free to reach out to our support team [email protected] for further a
Sometimes, there's a delay between the info being updated and the actual movement of the package from one of our partner fulfillment centers. It's often the case that the package is actually in transit to its destination or has already arrived, but t
Our shipping costs are the following: For orders totaling $60 or more or if you subscribe, shipping is FREE. For orders less than $60, there is a flat shipping fee of $5.
Currently, MoonBrew ships exclusively within the continental United States. We’re dedicated to making our products available to as many customers as possible and are actively working to expand our shipping options to include additional regions. Stay
Absolutely! We're happy to let you know that we can ship to PO Boxes, APO, FPO, or DPO addresses.
Once your order has been placed, we are unable to cancel it. No worries, though! Once you receive your products, you can reach out to us and let us know that you want to return the product, and we'll send you a return label. For more assistance, plea