Policies
What is your refund / return policy?
We have a 60-day return policy which need to be initiated via our returns portal here. If approved, you’ll be refunded on the original payment method. Please remember it can take some time for the bank or credit card company to process and post the r
What is your exchange process?
For a seamless product exchange process, feel free to reach out to us at [email protected]. We'll promptly send you detailed return instructions for the old product and assist in creating an order for the new item you desire. It's important to note that
What is your policy with damaged items?
We have a 60-day return policy, which means you have 60 days from your order date to inform our support team at [email protected] so they can send a replacement for the damaged product if approved.
Do you offer sample packs?
Unfortunately, we don't offer samples at the moment. We do offer a 60-day satisfaction guarantee though if you don't like your purchase for any reason