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Subscriptions

Can I purchase products without subscribing?

Yes, you can make purchases from our store without subscribing. But we do encourage subscribing, as you will receive 20% off MoonBrew, free shipping, gifts, access to new releases and exclusive products, and much more! It’s very worth it. If that's n

Why is it better to subscribe?

When you subscribe, you'll get a 20% discount on MoonBrew, free gifts after your first refill and throughout your subscription, & early access to new releases and special product launches. Plus, we'll shoot you an email 72 hours before your next Moon

How can I change my subscription refill schedule?

1. Log in to your account. 2. Click "Manage subscriptions". 3. If applicable, select the subscription you'd like to modify. 4. Reschedule or Skip your next order using the respective buttons. Still need help? Email us [email protected] and we are happy

Can I skip or delay my next subscription refill?

Yes! Here's how to do so:. 1. Log in to your account. 2. Click "Manage subscriptions". 3. If applicable, select the subscription you'd like to modify. 4. Press the "Skip" button to skip your next order. Still need help? Email us [email protected] and we

How do I edit my payment information?

1. Log in to your account. 2. Click "Profile & payment details". 3. Click "Manage payment methods". 4. Press "Add a new payment method" to add new payment information or press "Edit" to edit your existing payment information. Still need help? Email u

How do I change my email?

1. Log in to your account. 2. Click "Profile & payment details". 3. Click "Edit your details" under "Your info". Still need help? Email us [email protected] and we are happy to take care of it for you.

How do I change the products in my subscription?

1. Log in to your account. 2. Click "Manage subscriptions". 3. If applicable, select the subscription you'd like to modify. 4. Change flavors using the dropdown menu or click "Swap this for a different product" to switch to something new!. Still need

Are there any subscription cancellation fees?

Absolutely not! There are no fees associated with canceling your subscription.

How do I cancel my subscription?

1. Log in to your account. 2. Click "Manage this subscription" on the home page. 3. Select "Cancel Subscription". Still need help? We are happy to take care of it for you. Just send us an email at [email protected] and we will gladly pause or cancel you

How can I edit my shipping address on my subscription?

1. Log in to your account. 2. Click "Profile & payment details". 3. Click "Manage addresses". 4. Press "Edit" for the address you'd like to edit. Still need help? Email us [email protected] and we are happy to take care of it for you.