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Subscriptions

Can I purchase products without subscribing?

Yes, you can make purchases from our store without subscribing. But we do encourage subscribing, as you will receive 20% off MoonBrew, free shipping, gifts, access to new releases and exclusive products, and much more! It’s very worth it. If that's n

Why is it better to subscribe?

When you subscribe, you'll get a 20% discount on MoonBrew, free gifts after your first refill and throughout your subscription, & early access to new releases and special product launches. Plus, we'll shoot you an email 72 hours before your next Moon

How can I change my subscription refill schedule?

1. Login to your account. 2. Click the "manage subscriptions" button. 3. Scroll down to the frequency section and choose which frequency you'd like. 4. If you're having trouble reach out to [email protected] and we'll take care of you.

Can I skip or delay my next subscription refill?

1. Login to your account. 2. Click the "manage subscriptions" button. 3. Click on the "Skip next order" or "Set next order date" buttons to skip or delay your next refill. 4. You can also gift your order by hitting the "gift next order" in case you w

How do I edit my payment information?

1. Login to your account. 2. Click the "manage subscriptions" button. 3. Click on “Profile and Payment” on the top left corner. 4. Scroll Down until you find the “Your Payment” tab. 5. Click on “Update Payment Method” and save the changes.

How do I change my email?

After you've logged in here, feel free to head over to your Profile and Payment sections to easily update your email address!

How do I change the products in my subscription?

1. Login to your account by clicking here2. Click subscriptions to swap the product on your next shipment.3. Click on swap product and select the new product.

Are there any subscription cancellation fees?

Absolutely not! There are no fees associated with canceling your subscription.

How do I cancel my subscription?

We're sad to see you go! You can cancel your subscription by logging in to your account. Or, if you’d prefer, we’re happy to take care of it for you! Just send us an email at [email protected], and we will gladly pause or cancel your subscription (or ma

How can I edit my shipping address on my subscription?

1. Login to your account. 2. Click the "manage subscriptions" button. 3. Scroll down to the "Delivery Address" section. 4. Click on the drop-down and add a new address to update.